September 2026

• Hide price: the ride type can still be booked, without a price shown.
• Hide ride type: it no longer appears on their booking website after a refresh.
• If you hide every ride type, the business sees a message asking them to contact your team and can't make new website bookings.
• Bookings made in Mission Control and the apps are not affected.

Find it under Ride Type Visibility on the business customer's page. You can add, change or remove several ride types at once.

• Trips list: right-click a booking, then choose Driver → SMS Message Driver.
• Taxi list: click a driver and choose Message Driver.

It works the same way as messaging a driver from a booking.

1. Go to Settings → User Management → Office Users and click the person.
2. Choose Reset 2FA and confirm. Leave "sign out on every device" ticked unless you have a reason not to.
3. They sign in with their password next time and, if your company requires two-factor, are asked to set it up again.

The same side panel also lets Owners set a password, ask for a new password at next sign-in, lock or unlock the account, sign someone out everywhere, and see their last sign-in and recent two-factor activity. Every change is recorded in Change logs, and resets also appear on the 2FA audit page. Owners can't reset, lock or sign out their own account.

The Office Users page has also been redesigned: one table that fits the screen, clearer status labels and a menu on each row for common actions.

• The checklist completes itself when the real thing exists: a service area, a tariff, a vehicle, a driver, a first booking, card payments, a logo, a second team login and a complete business profile. Optional items can be dismissed.
• Short guided tours show the dispatch desk, taking a booking, adding a driver, adding a vehicle and finding Settings. Each person sees a tour once, and can replay it from Get started.
• When drawing a service area you can search a place name to use its official boundary, or apply a ready-made set of UK council zones, instead of tracing every edge by hand.
• Business details can now be edited at any time under Settings.

1. Open Driver Applications and choose Rejected under Archives.
2. Open the application and choose Recover application.
3. Review, approve and register the driver as usual.

Applications the driver had submitted go back to Needs Review; ones they never finished go back to In Progress so they can complete them. Applications for drivers who are already registered can't be recovered. Each recovery is recorded in Event Logs with who did it and when, and the driver isn't notified.

Upcoming bookings saved before this fix may still carry an old driver price. Opening and saving the booking once refreshes it.

• Choosing an existing account from the search locks its name, phone and email, and creating the driver doesn't change that account.
• Search results show when an account is already a driver or locked out.
• If a driver is on a job, the form tells you to wait until it finishes before editing.

• Eight key figures, each compared with the previous period: bookings, completed (with completion rate), cancelled, spend excluding VAT, mileage, chargeable waiting (first 10 minutes free), average time from acceptance to arrival, and pre-booked versus ASAP.
• A bookings-per-day timeline. Drag across days to zoom the whole page in, and use "Back to…" to return to the full range.
• Demand by time of day, how bookings were made (phone, web, app, API), and a breakdown by the business's own booking fields, such as Cost Centre.
• A parent business sees itself and every linked department account. A department account sees only its own figures.
• Choose this week, last week, this month, last month, or custom dates within this month and last month. Figures refresh at least every 10 minutes and show when they were last updated.
• Works on phones too.

Sub-accounts only see the page if you allow it: in Mission Control, open the business sub-account and turn on Can view Overview.