September 2026
A big month: business accounts get their own monthly overview, new fleets can be up and running in three steps, and Owners can now get locked-out office users back in themselves.
12 changes across 2 products
By product
Showing Web Booking Portal only. Show all products
- New
- Improved
- Fixed
- Not on for everyone yet
Highlights
- A monthly overview for business accounts
- Three-step set-up for new fleets
- Owners can reset an office user's two-factor sign-in
Web Booking Portal
2 changes
A monthly overview for business accounts
New
Business accounts now have an Overview page on the booking website showing bookings, completed and cancelled trips, spend, mileage, waiting time and busy times, with a table by department or booker. Owners always see it.
- Web
More detail
- Eight key figures, each compared with the previous period: bookings, completed (with completion rate), cancelled, spend excluding VAT, mileage, chargeable waiting (first 10 minutes free), average time from acceptance to arrival, and pre-booked versus ASAP.
- A bookings-per-day timeline. Drag across days to zoom the whole page in, and use "Back to…" to return to the full range.
- Demand by time of day, how bookings were made (phone, web, app, API), and a breakdown by the business's own booking fields, such as Cost Centre.
- A parent business sees itself and every linked department account. A department account sees only its own figures.
- Choose this week, last week, this month, last month, or custom dates within this month and last month. Figures refresh at least every 10 minutes and show when they were last updated.
- Works on phones too.
Sub-accounts only see the page if you allow it: in Mission Control, open the business sub-account and turn on Can view Overview.
PO Number now also covers cost numbers
Improved
On business bookings the PO Number field is now labelled PO Number/Cost Number, and the extra passenger details on the booking summary have clear outlines, including when you edit a scheduled trip.
- Web