What’s new

Web Booking Portal

• New
  A monthly overview for business accounts

  Business accounts now have an Overview page on the booking website showing bookings, completed and cancelled trips, spend, mileage, waiting time and busy times, with a table by department or booker. Owners always see it.

  Details

  • Eight key figures, each compared with the previous period: bookings, completed (with completion rate), cancelled, spend excluding VAT, mileage, chargeable waiting (first 10 minutes free), average time from acceptance to arrival, and pre-booked versus ASAP.
  • A bookings-per-day timeline. Drag across days to zoom the whole page in, and use "Back to…" to return to the full range.
  • Demand by time of day, how bookings were made (phone, web, app, API), and a breakdown by the business's own booking fields, such as Cost Centre.
  • A parent business sees itself and every linked department account. A department account sees only its own figures.
  • Choose this week, last week, this month, last month, or custom dates within this month and last month. Figures refresh at least every 10 minutes and show when they were last updated.
  • Works on phones too.

  Sub-accounts only see the page if you allow it: in Mission Control, open the business sub-account and turn on Can view Overview.

  30 SeptWebAvailability: Everyone

• Improved
  PO Number now also covers cost numbers

  On business bookings the PO Number field is now labelled PO Number/Cost Number, and the extra passenger details on the booking summary have clear outlines, including when you edit a scheduled trip.